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Expert account management and advice

At Headlam, we have a customer-centric approach to flooring solutions, providing expert account management and advice. By working closely with our customers, we understand their requirements and the needs of their end-users. Our broad product mix and deep flooring knowledge means we can empower customers to deliver the best solution. 

A consultative approach to flooring

We deliver tailored support to our customers and go the extra mile to provide the guidance and advice they need. Larger retailers benefit from a dedicated central account manager, who not only advises on product trends but recommends flooring products that resonate, supporting business growth.

For architects and specifiers, we serve as trusted partners in selecting the ideal flooring solutions for their diverse projects. Whether it’s carpet, LVT, vinyl, wood, or laminate flooring, we can source flooring products for every space spanning residential and commercial projects.

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Face-to-face advice

Our network of trade counters is staffed by knowledgeable and attentive flooring professionals, who are there to support tradespeople, contractors and small house builders to get the products they need, fast. Not only do they facilitate accurate and convenient product collections, they also provide invaluable advice on product accessories, ensuring that your flooring installations are seamless and efficient.

Speak to an expert

Discover how our consultative approach to flooring solutions helps our customers’ businesses thrive.

Case Study
ScS – National Retailer
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Case Study
Education First – Specifier
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Case Study
Interiors Direct – Contractor
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Case Study
ScS – National Retailer
View Case Study
Case Study
Education First – Specifier
View Case Study
Case Study
Interiors Direct – Contractor
View Case Study